Customer Care
Need help with your Love DK order? We’re here to assist you.
For all order-related queries, please email us at:
To help us respond faster, please use one of the subject lines below:
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Order Inquiry
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Exchange / Return Request
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Damaged / Defective Product Claim
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Payment or Checkout Issue
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Product Query / Material Info
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Repair / Re-Plating Request
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Collaboration Request
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Bulk / Gifting Order
When writing to us, please include your Order ID, registered phone number, and a clear description of your concern.
For product issues, returns, repairs, or payment-related concerns, please attach relevant photos, videos, screenshots, or payment proof wherever applicable.
Instagram DMs may be used for general questions. However, order-related requests, returns, exchanges, payment issues, repair requests, and disputes must be raised by email so we can track and assist you properly.
We usually respond within 24–48 working hours, excluding Sundays and public holidays.
Thank you for choosing Love DK we’re always happy to help!!
