Return & Exchange Policy

Return & Exchange Policy

At Love DK, we encourage you to thoroughly review all product details and care instructions before placing your order. If you have any doubts or need clarity before ordering, please feel free to reach out to us at care@lovedk.in we’d be happy to assist you!

All sales are final.
Due to the nature of our small-batch, handmade production and our commitment to mindful consumption, we do not accept returns, refunds, or exchanges based on reasons of personal preference, change of mind, or dissatisfaction with the design or finish.

However, we do allow exchanges under the following conditions:

A) If the product is received damaged, defective, or incorrect

  1. You must email us at care@lovedk.in within 48 hours of delivery.
  2. Include your order ID, a clear unboxing video from the moment the package is opened (mandatory), and pictures of the issue.
  3. Upon approval, we will provide either an exchange or a coupon code (based on your preference).
  4. Please note: We do not provide refunds under any circumstances.

B) If you wish to exchange an unused product (not due to defect)

  1. The item must be in original, unworn condition, with tags and packaging intact.
  2. You must request approval within 72 hours of delivery.
  3. Once approved, you can:
  4. Ship the product to us at your own cost, OR
  5. Request a pickup from us for a fee of ₹90, which will be deducted from your store credit.
  6. Upon receipt and inspection, store credit will be issued at our discretion.

Please Note:

All exchange/ return approvals are subject to final inspection by our team. We reserve the right to approve or decline any request based on the submitted documentation and product condition.

Legal Disclaimer

By placing an order on www.lovedk.in, you agree to the terms and conditions stated in this policy. Love DK reserves the right to update or change this policy at any time without prior notice. Disputes, if any, will be subject to the jurisdiction of Mumbai courts only.